Do's

1. Make sure you type the URL address (www.kfhonline.com.my) in the browser locator.
2. Make sure you logout properly after you have completed viewing your accounts or performing your transactions. It's best if you clear your cache once you have logged out.
3. Make sure you change your Password frequently or when you feel it has been compromised or tampered with.
4. Use a unique combination of characters (numbers and alphabet)to form your Password.
5. Make sure that your anti-virus protection program is updated to the latest version.
6. Update you Internet browser regularly, as newer versions usually include enhanced security features.
7. Make sure you check whether the Verisign Secured certificate appears correctly once you click on it. If it doesn't appear when you click on the sign, it is most likely a phishing site.

Don'ts

1. Don't click on any links in emails to get to KFH Online corporate website or secured site.
2. Don't leave the secured site without logging out properly.
3. Don't proceed with any transactions if you are suspicious or doubtful.
4. Don't reveal, write down or share your Password, TAC numbers or any other confidential information to other people. The bank will never ask you for information of this kind. Even our Contact Centre executives are not permitted to request for these information.
5. Don't let anybody else access your banking facilities.
6. Don't create stereotype passwords such as; Date of Birth, Home Address, Car Plate Number, 123456 and etc.
7. Don't store your Username and Password together in your diary, wallet, email or on your computer.